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RocksPay is a new digital wallet system that Simple, Fast & Secure

Get answers to common questions about RocksPay

What is UPI? How does it enable bank-to-bank transfer?

Unified Payments Interface (UPI) is an instant real-time payment system developed by National Payments Corporation of India (NPCI) to facilitate inter-bank transactions. The interface is regulated by the Reserve Bank of India and works by instantly transferring funds between two bank accounts on a mobile device.

Can I use UPI bank transfer to send money to an NRI Account?

No, you cannot send money to any NRI account. You can only transfer money to bank accounts registered with Indian Banks that are a part of UPI.

Can someone access my bank details if they get to know my UPI ID?

No, nobody has access to the user’s details. The UPI ID is an identifier to uniquely match each customer to the UPI ID. The UPI ID eliminates the need to share bank account details with any other person.

RocksPay couldn’t find my bank account details for linking.

Check that the number that use for RocksPay is the same as the one registered with your bank. In case, it is not the same, you will have to login using the number registered with RocksPay

What is the transactionId parameter?

Transaction id is a unique value passed in the payment/refund request in order to track the transaction in later stages. Values should be alpha-numeric and without any spaces and should contain less than 38 characters

What to do if UPI transactions are getting failed?

Most of the time, the UPI payments are successful instantly and the money is added immediately to the receiver’s bank account.

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