Terms and Conditions

Please be aware that the following terms and conditions are integrated into any physical contract that we may enter into with our customers in the future and will be enforced to the same extent as the physical contract’s terms. Before clicking the “Terms and Conditions” checkbox, please read all of the terms and conditions carefully.

Because the terms and conditions set forth here form a legal agreement, it is imperative that you read them carefully so that you are familiar with the services we provide and do not feel unsatisfied or in breach of any service, you may have in the present or future.

Under the Payment and Settlement Act of 2007,Rockspay Limited is an authorized payment and settlement platform. We provide our customers with semi-closed prepaid payment instruments that allow them to transfer money in Indian rupees inside the country to make transactions or obtain financial services. We have a devoted team of specialists who go above and beyond to give best-in-class services to our customers.

The following terms and conditions set forth how we operate and how our service domain performs and how your account will be processed.

Rockspay’s Agreement with You

1. We reserve the right to change the terms at any moment and without prior notice to you. It will be apparent that your use of our website and services represents your consent to follow and be well informed in the terms amended by our firm.

2. Your acknowledgement of the agreement and the services provided by us will be included.

Accepted Terms

By carefully reading our terms and conditions and marking the checkbox, it is assumed that you have ultimately agreed to our terms and conditions, and that you agree to be bound by any of the terms stated, and that you will use the services following these terms.

Any advice supplied on the website is not professional, and your use of the information on the website is at your own risk.

To be a valid user, you must be of legal age to enter into a binding contract with Rockspayand guarantee that you are not prohibited from obtaining the services under the laws of India or any other country.

Information and Service Utilization

To gain access to some services, you will be required to provide some personal information and data, such as your identity, contact information, and payment information, as part of the registration process. Any number registered on the website must be registered in your name, and you may be asked to provide supporting documentation.

Rockspay securely transmits and saves your data, including but not limited to the user’s interactions on Rockspay, transactions conducted via Rockspay, and the exchange of short message services to our secure servers.

Rockspay’s information and the information received from the website will not be used for any inappropriate or illicit reasons.Rockspay keeps all of the clients’ personal and contact information .

Content to be posted or submitted

All information and content you post on the website or send to the Rockspay team is strictly your responsibility. Also, you must obtain the prior written consent of the owner of the property rights before posting any trademarked or copyrighted information. You will agree to the terms that everything you put on the website is truthful and that you will not supply or post any false information. You also agree not to publish anything harassing, deceptive, vulgar, and offensive or impersonating another person. You shall also be prohibited from using any automated methods to gain access to, copy, or monitor any aspect of the service.

Your Information Availability

Rockspay provides no express or implied promises, warranties, or representations regarding professional credentials, quality of work, skills, or services, or company details.

Protection under the Privacy Policy

Rockspay’s privacy policy explains how the firm handles its customers’ personal information while keeping their privacy in mind. At the same time, our customers are required to acknowledge that they have fully comprehended the policy and will cooperate in any way feasible.

You are also solely responsible for the security of any passwords linked with your account. Suppose you find yourself in a position where you believe your personal information, such as your password, is misused or accessed by a third party. In that case, you must immediately notify the Support Team on  support@rockspay.com so that you can receive timely assistance.

Domains with Restrictions

In addition to the rules of the agreement, you are not permitted to use third-party links without first agreeing to their terms and conditions. This also means that you are not authorized to post any links on a third-party website or to utilize their logo, company name, or other trademarks without their written approval. Spamming and other unlawful activities are not permitted.

Service Discontinuations

At Rockspay, we prioritize our clients’ comfort and security, and we reserve the right to discontinue services at any time if we discover that they are engaging in unethical behavior. Based on customer behavior and representations, the user account may be disabled, and services may be cancelled. Any incorrect information claimed involvement in spamming and fraudulent activities or impersonation of another person might result in severe consequences, including losing access to our company’s services.

Charging & Fee Structure

Rockspay reserves the right to impose or revise commissions concerning the use of your Rockspay account at its sole discretion and without prior notification. Rockspay charges appropriately, in compliance with the law, and never charges more than the intended amount. We continue to provide updates and enhancements and tend to fix the difficulties that arise in the usual course of business.

If you encounter any difficulties during the payment process, you must immediately notify the company to begin the recovery process.

If you have any question or issue concerning the agreement conditions. In that case, you can contact us at our helpdesk, where we endeavor to provide the highest level of professionalism and accountability to our customers.

Dispute Resolution and Jurisdiction

  Any dispute, controversy or claims arising out of or relating to this Terms & Condition or the breach, termination or invalidity thereof, shall be settled by Indian Judicial Court at Ahmedabad only.